Burger King - Shift Leader
Position
Summary:
Quick Service Restaurant Shift Leaders play a key role in supporting the Restaurant General Manager in the day to day operation of the restaurant. The Shift Leader acts as the shift lead in the absence of the Restaurant General Manager or Assistant Manager, training, coaching and driving team member performance. If you are a high energy, outgoing person who loves to work as part of a team, this job is for you! Responsibilities involve providing friendly and professional service to our guests, preparing our products and assisting to keep the restaurant tidy and well presented. Supports the Restaurant General Manager in developing an exceptional guest experience and a working environment that promotes engagement and living the Company values.
Responsibilities:
- Greet all guests in a friendly manner to make them feel welcomed and appreciated.
- Effectively operate the register, processing transactions in an efficient and friendly manner to minimize guest wait time.
- Maintain the overall appearance and cleanliness of the location (inside and out) ensuring that stock levels are appropriate, that the product is fresh and the food service area is spotless.
- Assist with food service operations including food preparation and food safety, executing Company processes and programs to provide a consistent guest experience.
- In Store Manager's absence, complete Manager's reports, product ordering and banking as needed.
- Lead by example in execution of Company values, programs, processes and policies.
- Coach team to achieve desired service time, quality and accuracy standards, supervising and coordinating work of co-workers in a fair and consistent manner.
- Provide training, feedback, coaching and direction to fellow team members, assuming role of Shift lead in Restaurant General Manager or Assistant Manager's absence.
- Make safety a priority within the store for guests and team members.
- Perform other duties as assigned at the discretion of the Restaurant General Manager.
- Must be able to perform the essential functions of this position with or without reasonable accommodations.
Working Relationships:
Restaurant Clerks, Team Members, Shift Leaders, Assistant Manager, Restaurant General Manager, District Manager, Brand Manager, and various Corporate personnel and vendors
Salary:
$17 per hourEstimated Salary: $20 to $28 per hour based on qualifications.
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